If you have completed an offer but have not received your gems, please note that we are unable to check the detailed status of each offer on our side.
Kindly contact the offer provider directly for assistance.
How to Contact the Offer Providers
Tapjoy
Go to Offers
Tap Go to Offers
Select Tapjoy
Open the drawer menu (upper-left corner)
Select Help & Support
Tap User Support Guide
Your browser will open
Scroll to the bottom and tap Contact Us
mychips
Go to Offers
Tap Go to Offers
Select mychips
Tap Support
Additional Notes
Some offers may take additional time before gems are awarded, depending on the specific deal.
If a few days have passed and your gems still have not been credited, please reach out to the offerwall vendor using the methods above.