The app may restart if it fails to load user information stored in the device upon app launch.
Please follow the steps below to log in again.
- Uninstall and reinstall the app.
- Login again from the Account.
If you are unable to sign in with SNS, please follow the steps below to reconnect to your SNS account.
https://myaccount.google.com/security
Please log into the above page, go to "Manage third-party access," and select "Remove Access" for GeoSmile.
After doing this, please try again from GeoSmile's Account to log in using your Google account.
https://m.facebook.com/settings/apps/tabbed/?ref=settings
Please log into the above page and remove GeoSmile from the linked apps.
After doing this, please try again from GeoSmile's Account to log in using your Facebook account.
*Be sure to set the email address to [ON] to enable it as a source of authorized information.
Apple
From your iPhone Settings app, go to [Apple ID] -> [Password & Security] -> [Apps Using Apple ID] -> [GeoSmile], and then tap [Stop Using Apple ID].
After doing this, please try from GeoSmile's Account to sign in using your Apple ID.
If this occurs frequently
Please try the following.
- Update your OS if your OS is not up-to-date.
- Migrate your user information to internal storage if you are currently using external storage.
- Temporarily turn off storage cleaner apps if installed.
Restoring data
Re-login from Account using the same login method and email address you used before. This will enable your previous data to be restored.
If previous data is not restored, please check [My data is not restored even after re-logging in].