If an "User switching error" is displayed, you are unable to proceed to other screens, please check the following items.
Make sure you have an Internet connection.
After startup, the app communicates with our server. If you are not connected to the Internet, you will not be able to proceed further.
If your mobile data is turned off, turn it on to see if the problem resolves. If you are using Wi-Fi, try switching to another network. Check your internet connection and restart the app.
Make sure your device time is set as per your current location time.
In order to prevent unauthorized use, you can only use GeoSmile if the time setting of your smartphone is synced with the current location time.
Please adjust the time setting of your smartphone to the current location time and restart your app.
Make sure your device has sufficient storage space available.
You may receive an error due to insufficient storage space.
Restart your device after ensuring that you have at least 500 MB of storage space available.
If the above procedures don't resolve the problem, please try reinstalling GeoSmile.