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  2. Redeem gems

Redeem gems

  • “Unable to complete request” error when redeeming a gift card
  • “Communication failed” is displayed.
  • Cannot find the Challenge token
  • Cannot redeem for Amazon gift card (For US users)
  • I did not receive E-Vouchers after redeeming my gems.
  • The in-app items I redeemed gems for are not reflected in my account.
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