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Others

  • I did not receive the gift card I redeemed.
  • If I reinstall the app, will the previous state of the app be restored (transferred over)?
  • Can I continue to use my data even if I change my device?
  • Can I use GeoSmile on multiple devices?
  • I can't update the app from the app store.
  • My gems and medals are displayed as "----".
  • I want to turn off location update notifications (Android only).
  • I want to learn how to use the app.
  • What information does GeoSmile collect?
  • Can I use the app without an Internet connection?
  • Can I use the app in other countries?
  • What is the daily bonus?
  • What is Scratch?
  • What is the medal with the fish mark in the upper right corner of the home screen?
  • Can I view my earning history?
  • Can I view my medals earning history?
  • Do gems have an expiration date?
  • "Unauthorized use detected" is displayed.
  • Is action taken when unauthorized usage is detected?
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