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This might solve your issue: https://support.geosmile.app/hc/articles/8968151469327-I-did-not-receive-the-gift-card-I-redeemed?input_string=gift+card There may have been a communication error during the redemption. We will verify and return your points as soon as possible.

Some services may not accept the gift card. Please check the terms and conditions of the gift card for details.

In some cases, it may take a few days to activate the gift card. If it is not activated after 48 hours, please contact us.

This might solve your issue: https://support.geosmile.app/hc/articles/5815126872847-I-am-traveling-but-the-tank-is-not-filling

This might solve your issue: https://support.geosmile.app/hc/articles/5815209708303-Steps-are-not-counted

This might solve your issue: https://support.geosmile.app/hc/articles/5817135060495-I-can-t-log-in

This might solve your issue: https://support.geosmile.app/hc/articles/5818433805071-Gems-have-not-been-awarded-for-using-my-invitation-code

This might solve your issue: https://support.geosmile.app/hc/en-001/articles/5818445449359-The-invitation-code-doesn-t-work

This might solve your issue: https://support.geosmile.app/hc/articles/5818282139919-Video-ads-are-not-playing